My father passed away in 2017, and 8.5 years later, they keep sending policy information without providing any details about the policy itself. I've completed numerous forms and spent countless hours on the phone. While the staff are nice, nothing progresses. I recently received a letter that brought me back to square one. This company is utterly inept.
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Phoenix Life is part of Phoenix Group, the UK’s largest long-term savings and retirement business. We aim to provide the right guidance at the right time, giving you confidence on your journey into retirement and beyond.
Over the years, policies from a number of life companies have been brought together into Phoenix Life, so it’s likely your policy would have originally been with a different company.
Our focus is entirely on ensuring the right outcome for you, putting your financial wellbeing and security at the heart of everything we do.See more