Have been waiting for a pension payout since December 25. Did not receive lumb sum or annuity payment. After numerous phone calls which im being told figures were wrong. Still only being told it's being assessed. Also been told letters been posted but have not received any.
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Phoenix Life is part of Phoenix Group, the UK’s largest long-term savings and retirement business. We aim to provide the right guidance at the right time, giving you confidence on your journey into retirement and beyond.
Over the years, policies from a number of life companies have been brought together into Phoenix Life, so it’s likely your policy would have originally been with a different company.
Our focus is entirely on ensuring the right outcome for you, putting your financial wellbeing and security at the heart of everything we do.See more