Non-existent customer service and filters that don't filter. Like all the other 1* reviews, and I wish I could give them 0, we tried to return our purchase within 4 days of receiving it only to jump through innumerable hoops before being informed that we couldn't return it as we had not complied with their Tumeric Test! There is NO mention of such a test in their 100 day returns policy - BEWARE. The best offer we got was a new set of cartridges, f.o.c., but these are still yet to arrive. If you want a proper, functioning, tower filter I recommend Berkey now available in UK.
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Phoenix Gravity Water Filters excel at manufacturing world’s no#1 product that efficiently eliminates 99.99%
contaminants. Our superior filtering solution ensures vital minerals for the human body are retained so that you always have access to healthy and fresh water.
