Absolutely DO NOT BUY FROM THIS BUSINESS!! They sent us a dodgy iphone that stopped working within weeks and refused the warranty making up rubbish that we water damaged it. Completely untrue and on looking into other customers experiences they use that line all the time to avoid all post sale service. They also ignore customers for weeks on end and leave you with no choice but to dispute the payment with your bank and report them to ACCC. There's already cases against them with ACCC as they break all.consumer right laws. Watch out, they are dishonest, unhelpful, opportunistic scum !! It's fine if you're lucky enough to get a good phone, but if they send you a lemon that dies within weeks they'll blame the user and disregard all pleas for help!! Totally dodgy, operating without any moral compass.
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Established in 2012, Phonebot is a market leader in sustainable technology products. We are one of the largest Australian online and offline retailer and wholesaler in our category stocking over 100 product models. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers on marketplaces, on our website and in store. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.
Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of tech heads is based in Melbourne helping customers make sustainable business choices 7 days a week
We are so confident about the quality of our products that we offer a 7 day change of mind returns on all items sold, in addition to the 6 months warranty.
All our inventory is stored and shipped from Melbourne not overseas like other sellers.
The team at Phonebot appreciates your business and expects a positive review to encourage us and others make sustainable everyday decisionsSee more
