I decided to use phonebox because of the great reviews. I had a Samsung galaxy S21 in good condition. I was quoted £140.00. I have given phonebox three stars because they were excellent with communication with emails, texts and sent me the packaging in the post and I received it the following day. All really good and went smoothly. Sent my phone, with written details, bubble wrapped and put my phone in the two envelopes I was provided. Had a quick response they had received my phone but due to the LDS dead pixel needing replacing and they said some chip marks, scratches on the device which I totally disagree with as my phone was immaculate. The guy in the mobile phone store comment on how well it looked when I bought my new device. I had an offer from phonebox which went from £140.00 to £30.00. I accepted the offer as I can't be bothered with the hassle and any funds are better than nothing. Next time I will sell in through my network store as they offered me £75.00. Just thought I could sell it for a bit extra. I gave three stars because even when I was disappointed with the offer the communication was excellent.
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PhoneBox is a leading UK phone recycling company offering an easy way of selling your old phone. We have a range of services designed to make the process as simple, secure and to get you the most money in your pocket! We like to keep things as straightforward as we can, so we provide free postage on every trade. Pack up your phone and send it using our prepaid postage label (which we send to every customer because we are just that awesome), at no cost to you! We offer a 14-day price lock to give you time to relax. Once you've accepted the quote, you're locked in at that price for the next two weeks! Once we receive your device, our amazing tech team carefully inspect it to ensure it matches the description provided. After that, we process your payment quickly, on the same day! So that you can get your money straight away. Whether you're upgrading to a new phone or just cleaning out your drawers, PhoneBox is the easy way to turn your old phone into cash with our transparent, reliable and customer-friendly service 😊See more
