Do not use this company. They pretend your phone is broken when they receive it and will not communicate with you in writing - so there is no proof of their false claims that there are faults with the phone. Read the reviews to see how they operate, don't be fooled by the 5 star rating like I was. If you do send a phone, film it working, film it being packed, cover yourself with evidence because you will need it.I still can't get my autistic daughter's phone back from them. Absolutely disgusting.Updated to say I received my phone back today. It works just fine. Make of that what you will.Update since their reply… There are no connectivity problems, it’s not locked to a network. It has, however, returned with a scratch it didn’t have before.After phone box harassing me for a week with phone calls, emails and WhatsApp messages asking me to speak to them, they offered me £200 to remove my review.I will be going to Trading Standards with all the evidence.
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PhoneBox is a leading UK phone recycling company offering an easy way of selling your old phone. We have a range of services designed to make the process as simple, secure and to get you the most money in your pocket! We like to keep things as straightforward as we can, so we provide free postage on every trade. Pack up your phone and send it using our prepaid postage label (which we send to every customer because we are just that awesome), at no cost to you! We offer a 14-day price lock to give you time to relax. Once you've accepted the quote, you're locked in at that price for the next two weeks! Once we receive your device, our amazing tech team carefully inspect it to ensure it matches the description provided. After that, we process your payment quickly, on the same day! So that you can get your money straight away. Whether you're upgrading to a new phone or just cleaning out your drawers, PhoneBox is the easy way to turn your old phone into cash with our transparent, reliable and customer-friendly service 😊See more
