sent of my phone and at first the offer was not what i was expecting which is fair enough because it is a business decision and opinion can vary based on how we all see things. I requested the return of the phone and was told about a postage fee of £10 have to admit i did not expect that as when i requested the pack directly via the website and read the leaflet with the pack there was no mention to it (even though i was informed its in the terms and conditions of the website but be honest no one reads them) having used other tech buying companies i was not expecting the return cost and when they called to see if a deal on the phone was possible i stated i still wanted return and would pay the fee but while i accepted it i was not happy about it. To make a long story short after a conversion a good value deal was struck and im happy with how i was listened too. I would recommend this company to anyone who wants to sell phones but if you have experience with any other company that buy phones don't make the mistake of assuming things would run in the same way. Always best to do what i did not do which is read the Terms of usage on the website. However the more you know the less issues you face in advance.
Claim your business profile now and gain access to all features and respond to customer reviews.
PhoneBox is a leading UK phone recycling company offering an easy way of selling your old phone. We have a range of services designed to make the process as simple, secure and to get you the most money in your pocket! We like to keep things as straightforward as we can, so we provide free postage on every trade. Pack up your phone and send it using our prepaid postage label (which we send to every customer because we are just that awesome), at no cost to you! We offer a 14-day price lock to give you time to relax. Once you've accepted the quote, you're locked in at that price for the next two weeks! Once we receive your device, our amazing tech team carefully inspect it to ensure it matches the description provided. After that, we process your payment quickly, on the same day! So that you can get your money straight away. Whether you're upgrading to a new phone or just cleaning out your drawers, PhoneBox is the easy way to turn your old phone into cash with our transparent, reliable and customer-friendly service 😊See more
