I ordered several wall papers. Everything went well until I got messages and e-mails from DHL saying that I need to pay about 100 Canadian dollars for custom duties. This wasn't a cost I have expected. I called the customer service and the girl was really nice, she listened to my complains and showed her understanding, then she said if I was not satisfied I could DHL that I cancel my order, so that DHL will return the goods and Photowall will refund me. I did what she suggested. Several days later I sent an e-mail to customer service to see what was the status for my order, I got a reply very soon. I got my refund soon after the DHL sent back the order. I will surely order again from your company later. I love your products.
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Wall Art by Passionate People
Vous trouverez chez nous les papiers peints et les tableaux qui vous ressemblent. C’est avec passion et application que nous vous aidons à faire de votre intérieur le reflet de votre individualité.
