The App is awful and no one from their support team ever responds to messages raised in app or via email (raised the issue to their support email address they advise issues to be escalated to)VAT claim raised on the 23rd Feb 2026. It is now 20th March 2026 and VAT refund still not yet processed after 25 days since raising the claim. Customer support is shocking and absolutely nonexistent despite advertising refund claims are usually processed within 1 day. Shocking and awful experience
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