I had some trouble initially working through the PieVAT software, but one of their Customer Service people, Maggie, gave excellent advice. With that input, the application process was fast and efficient.One disappointing thing I learned was that not all the merchants I used were part of this system. I hope more shops learn how this system simplifies the process for their customers.
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A fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices.
