Maybe not the app's fault, I have not informed myself properly yet, but when I tried to exercise my right to be forgotten, this is the answer I got (below). For a service that requires so much sensitive information (picture, passport, place of residence, bank details even), this does not make me trust them at all. -- Their message:Hi there,Thank you for reaching out under GDPR's Right to Erasure. As we are a regulated service, we are required to store information for up to seven years in case of possible audits - therefore, we are unable to erase any of our users' information when they are still under government audit potential.We treat data protection seriously. We perform regular vulnerability assessments on all systems against known risks in information security. We also employ industry standard practices when storing and handling data internally. We are committed to the continued hardening of our security.If you wish for your account to be automatically deleted in 7 years, kindly let me know and we will make sure to register your request.Thank you.
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A fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices.
