I used it for the first time and was very impressed with the simplicity of the process and efficiency of the app.I had lost one receipt and Maggie from the customer service helped me get a duplicate from the store and without any follow up the refund was processed. I found the entire experience including the customer service to be delightful
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A fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices.
