Pie is a great tax refund app that makes the process very easy to navigate from the comfort of your phone. My one disappointment is that you're now required to get a physical stamp on purchase receipts in the Copenhagen airport (last summer that was not a requirement). I think one of the biggest selling points of Pie is to not have to waste time in the airport at the tax refund stand which can have a long wait at times. The Copenhagen customs office was difficult to find (even when asking airport staff) and it could use some Pie signage at the door at minimum so you know you're in the right place. Once that hurdle was accomplished the rest of the process was seamless and very easy and I had the refund in my account in about 2 days from returning home. Keep it up but try and remove the receipt stamp requirement!
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A fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices.
