I have no idea why with PIE in existence, Global Blue is still around. PIE makes the VAT refund process a thousand times easier than the dinosaur era Global Blue process. No queueing, no poo faced staff, no waiting for staff to appear at the counters, (I had to shout into the Global Blue office to get someone to get out of the Stockholm counter because she was hiding from customers). All very well guided through in the app whenever is convenient to you, quick replies on chat. All shops should switch to PIE.
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A fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices.
