piesystems.io

4.7
4.7 Based on 371 reviews

A fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices....

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Average Rating

4.7

/
5

371 Reviews

5 Star
90%
4 Star
4%
3 Star
0%
2 Star
1%
1 Star
5%

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Jerome
The process of using the app was so…

Using the app was so simple, I initially doubted it would work. I’ve tried competitor services and am still waiting for refunds, but Pie VAT deposited my final refund today—less than a week after my return. I had an issue with one receipt, but Pie’s support team quickly resolved it, and I received my refund. I was especially impressed with the support team, particularly Josh.

5
Date of experience: Apr 24, 2025
Edgar Foster
The process of using the app was so…

Using the app was so simple, I initially doubted it would work. I’ve tried competitor services and am still waiting for refunds, but Pie VAT deposited my final refund today—less than a week after my return. I had an issue with one receipt, but Pie’s support team quickly resolved it, and I received my refund. I was especially impressed with the support team, particularly Josh.

5
Date of experience: Apr 24, 2025
Charl Long
Helpful, friendly and extremely fast response time

The store I purchased items from in Denmark were unable to give me a refund claim code. I emailed Pie VAT and I had a response straight away. I used the very user friendly app, let Pie VAT know and had the refund within an hour. Highly reccomend.

5
Date of experience: Mar 11, 2025
AntooDie
Helpful, friendly and extremely fast response time

The store I purchased items from in Denmark were unable to give me a refund claim code. I emailed Pie VAT and I had a response straight away. I used the very user friendly app, let Pie VAT know and had the refund within an hour. Highly reccomend.

5
Date of experience: Mar 11, 2025
MagicBoX_44
This application is very…

This application is very user-friendly. The customer service, Josh, responded promptly and was very enthusiastic, quickly helping me resolve all my issues. I am extremely grateful!

5
Date of experience: Feb 13, 2025
Charis Baker
The Perfect Travel Refund Assistant, Amazing Service! ⭐️⭐️⭐️⭐️⭐️

As a frequent traveler to Norway, Pie VAT has completely transformed my tax refund experience! This app makes the refund process incredibly simple—no more waiting in long airport lines or filling out complicated forms. Just scan your receipts with your phone, upload the information, and complete your refund application in minutes. It’s so convenient! What impressed me even more was Pie VAT’s customer support team. Once, I encountered an issue while uploading a photo, and when I reached out to their support, their response speed was astonishing—I received a reply in less than 5 minutes, and they patiently helped me resolve the problem. This efficient and professional service made me trust and love the app even more. Thank you Josh. If you’re traveling to Norway, you must download Pie VAT! It not only makes tax refunds quick and easy but also provides thoughtful service that truly caters to travelers. Highly recommended to all tourists—this is an app that genuinely cares about its users!

5
Date of experience: Feb 13, 2025
Madge
The Perfect Travel Refund Assistant, Amazing Service! ⭐️⭐️⭐️⭐️⭐️

As a frequent traveler to Norway, Pie VAT has completely transformed my tax refund experience! This app makes the refund process incredibly simple—no more waiting in long airport lines or filling out complicated forms. Just scan your receipts with your phone, upload the information, and complete your refund application in minutes. It’s so convenient! What impressed me even more was Pie VAT’s customer support team. Once, I encountered an issue while uploading a photo, and when I reached out to their support, their response speed was astonishing—I received a reply in less than 5 minutes, and they patiently helped me resolve the problem. This efficient and professional service made me trust and love the app even more. Thank you Josh. If you’re traveling to Norway, you must download Pie VAT! It not only makes tax refunds quick and easy but also provides thoughtful service that truly caters to travelers. Highly recommended to all tourists—this is an app that genuinely cares about its users!

5
Date of experience: Feb 13, 2025
EM38
This application is very…

This application is very user-friendly. The customer service, Josh, responded promptly and was very enthusiastic, quickly helping me resolve all my issues. I am extremely grateful!

5
Date of experience: Feb 13, 2025
Janet Fisher
Buggy, complete waste of time.

Buggy, poorly designed UI, system issues. Wasted 30+ mins trying to submit and resubmit passport scans. No indications for submission status. System did not allow a country of residence that is different from passport country. In the end this was a complete waste of time. We specifically asked retailers for the remainder of the trip if they were using PIE VAT. If they did, we opted not to get the tax back. We'd rather contribute tax revenues to the government than to a company that can't get a consistent, stable user experience without wasting the user's time. Far superior experiences lining up for an in person tax refund in Japan (usually under 5 mins) than wasting 30+ mins for a failed tax refund application. Based on my experience, AVOID retailers that use this service, forget trying to get the VAT back, and contribute the VAT to the local economy instead of this company.

1
Date of experience: Feb 07, 2025
Buggy, complete waste of time.

Buggy, poorly designed UI, system issues. Wasted 30+ mins trying to submit and resubmit passport scans. No indications for submission status. System did not allow a country of residence that is different from passport country. In the end this was a complete waste of time. We specifically asked retailers for the remainder of the trip if they were using PIE VAT. If they did, we opted not to get the tax back. We'd rather contribute tax revenues to the government than to a company that can't get a consistent, stable user experience without wasting the user's time. Far superior experiences lining up for an in person tax refund in Japan (usually under 5 mins) than wasting 30+ mins for a failed tax refund application. Based on my experience, AVOID retailers that use this service, forget trying to get the VAT back, and contribute the VAT to the local economy instead of this company.

1
Date of experience: Feb 07, 2025

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Business Details

  • A fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices.

  • email hello@piesystems.io
  • language https://piesystems.io

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