I just received a pair of Pikolinos boots for which I paid $200. Upon opening the package, it was clear that the boots have been used or tried on extensively—the leather is wrinkled, showing obvious wear. This is completely unacceptable for a brand‑new product. I expected a brand-new pair, and receiving something that looks worn is extremely disappointing. I urge Pikolinos to address this issue promptly.Best,
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