pikolinos.com

2.9
2.9 Based on 189 reviews

Buy your shoes, boots and sandals directly from the Pikolinos online store. Free postage for dispatch and returns....

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Zelfe8829
Returned shoes, still awaiting refund 2 weeks later

Return reference: DC00541234P1I returned a pair of shoes back to Pikolinos which were delivered back to them 2 weeks ago. I am yet to receive confirmation of processing of refund and am still awaiting refund. I have emailed them over 5 times since then but still await a response. I have now called them twice, once to be told that the refund would be processed today but then when I called again today they said they couldn't access the server to process my refund. This company is totally hopeless with customer service and I will never purchase anything from again given the poor quality of service.

1
Date of experience: Sep 18, 2023

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