I ordered 2 pairs from Pikolinos one pair of boots and one pair of shoes. Shoes didn't fit - I had extreme trouble getting a returns label from Pikolinos - first phone call they promised a label, which did not arrive - the 2nd phone call went unanswered as did messages to Customer Services, the third phone call to them DID result in a returns label being sent to me so I returned the shoes and have NOT received a refund. The tracking number on the label Pikolinos sent to me PayPal tell me is invalid. The tracking No: UPS STANDARD Tracking No: 1Z 1VS 976 91 9820 7784. Neither pair of shoes came from Pikolinos with any paperwork of any kind and as I bought them with PayPal the only number I have is a Paypal number: Order 2800038865. I would like to buy from Pikolinos again but now don't feel that their promise of free delivery and free returns works properly.
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Buy your shoes, boots and sandals directly from the Pikolinos online store. Free postage for dispatch and returns.
