Never have i experienced a costumer service this bad. This week my order was delivered and the shoes weren't identical ( almost 2 cm difference in the noses of the shoes)So i mailed them twice , completed the mail with order data, article number and 3 photos of the shoes asking how this is going to be solved. No response...then contacted them on facebook and they promised costumer services would reply. And they did..in the mailreply which had my mail and photos attached they asked me for order data, a receipt proving the shoes were not older than 2 years ( ordered new collection ss 2018 ) and wanted to see photos of what was wrong...Returning them now as we speak...never ordering again.
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