The shoes are quite comfortable and stylish. I was initially very happy. The problem came when the inside of one of the two pairs I bought wore unusually fast, and begin to fall apart. The company advised that a photograph of the shoes was not enough, I must have a receipt. This is an absurd requirement as few people save all their receipts for months on end. The only other time when I had such a situation was about 25 years ago with Cole Hahn. Their response was to send me a return envelope for the shoes, which they replaced immediately upon return of the shoes. While I like the shoes, there are other fine shoes in the world. There’s no reason to purchase from a company that is unreasonable when a pair of their shoes is defective.
Claim your business profile now and gain access to all features and respond to customer reviews.
Buy your shoes, boots and sandals directly from the Pikolinos online store. Free postage for dispatch and returns.
