I have been buying shoes from here for a while now. Probably have 6 pairs. I recently ordered a pair of boots for my partner. According to the UPS tracking, they have been on route for 10 days from Dover. I have emailed Pikolios 3 times, tried ringing their customer service number, but it just rings with no answer. I have requested a refund via email. Nothing. Persistence finally paid off. I managed to contact customer services, who assured me that the shoes were on route. They arrived today. Same good quality. I will be reluctant to order again due to the delivery situation. I will buy when i am in Spain.
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Buy your shoes, boots and sandals directly from the Pikolinos online store. Free postage for dispatch and returns.
