Customer service is unacceptable. They produce overpriced boots that have disintegrating soles. The soles cannot be replaced so you’ve dropped a few hundred dollars for a piece of leather that might as well be a chew toy for dogs. Wouldn’t recommend that as whatever cheap material sole is comprised of would probably carry some form of toxicity throughout leather. Your production using inferior materials has been reported to FTC. Your expensive products should be outlawed from production.
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Buy your shoes, boots and sandals directly from the Pikolinos online store. Free postage for dispatch and returns.