I placed my order #175133 on December 27, 2025. So far I've been charger the $189 for the reformer and then an additional $14 for their app that I never got to use the "free 14 day trial" of because I STILL don't have the reformer. Email is useless because you get an AI bot and not a real human. I've requested a refund and the bot claims it is escalating my case to the priority handling team but I doubt that will ever happen so I'll just have to go the route of reporting it as fraudulent to Visa. Buyer beware.
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