Very disgusted with this whole process. Placed an order for a bundle via Shop / Shopify on 1/6/26 (have an order # w/them). Paid via PayPal (and have an order # through them too) and was to include Priority Shipping, $25 Flo Pilates Gift Card, Pilates Grip Sock, Pilates App Subscription, and a Flo Portable Pilates Reformer... yesterday notified 1 of 2 delivered (I did not receive whatever it was but I am guessing supposed to be everything but the equipment). All attempts to locate order via the order numbers, every email I have are unsuccessful via Chat/email...don't even try the telephone number 786-206-1335 = "user unavailable" for hours!
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