I had asked cancellation of the order within 1hr of the purchase. I emailed them thrice within the same day, yet they shipped the freebies but stopped the shipment of big reformer to honor the cancelation. Asked me to wait for shipment and return shipment of the freebies. I returned them, got delivered to them on 29th December. Still no refund, they stopped replying to my emails. Such a fraud company. Order #159129
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