I recently had a new kitchen installed by PiloN, who was contracted by my local authority. Unfortunately, the project felt rushed, and there were several oversights along the way. Regrettably, I cannot recommend this agency. Communication was particularly challenging, as the staff's command of English was limited, which made it difficult to convey my concerns effectively. I also felt that, as a woman, my input was not taken seriously, which was incredibly frustrating. Instead of addressing issues or seeking solutions, the team was defensive and unhelpful, often treating me dismissively. Based on this experience, I would not recommend and would never allow them entry to my property again.
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PiLON is a main contractor to the social housing sector with a technological edge. Our success is testament to our focus on the best possible practices at all levels of our work. We’ve refurbished more than 60,000 properties with more than 100,00...
