pineconeresearch.com

1.3
1.3 Based on 201 reviews

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Harris B.
Seemingly Shady Practices

Been a member of Pinecone Research for about three years now. It has been a somewhat rewarding experience at times and mostly others, it turns out to be a complete waste of time.Two big issues...One, you can spend a good amount of time answering preliminary questions to a survey only to find out you don't qualify. This is a common issue you will find in many of the negative reviews here.Two, there have been multiple times I have completed a survey, and submitted the results, only to find that it came up incomplete and I did not receive credit. I wrote customer service, and they promised tech support would look into the matter, but I heard nothing back. This practice happens over and over again. So be aware that you may spend a lot of time completing a survey and somehow after submission, there is an error that customer service will refuse to admit to.The crux of the problem is that customer service is non-existent when you don't receive rewards for surveys you completed or your browsers are denied connection to newly posted surveys. They don't care.Don't waste your time with this survey company.

1
Date of experience: Aug 31, 2024

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