I finally managed to catch them during one of their sign up windows, and I quickly earned enough points to cash out for $50 by playing games from them. I went through the steps to verify my ID, connected for direct deposit, and I still keep getting the "redemptions aren't available right now" message. I've contacted customer service multiple times.. It's been weeks, and I haven't been able to cash out even once. I'll update if that changes, but for right now, don't waste your time with them. Update: It's been a few more weeks. I finally got a response claiming they've disqualified my account due to them flagging my account for fraud. They are claiming I've answered dishonestly on surveys.. But I haven't taken any surveys. I was never sent any. I asked for more information on why I was flagged for fraud, and they have refused to provide more information. I'm reporting this to the BBB, as well as Attorney Generals in my state and theirs. I doubt anything will come of it.. Basically, be warned. Pinecone is no longer reliable.
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