If I could give this less than 1 star I would. I was using pinecone for 3 years with out any issues, but since they re-did thier website its gone to garbage. Ive beem bombarded by surveys I dont qualify for and the ones I am able to take disqualifies me after already completing the survey. This has happened 5 times now. I reached out to thier customer service with screenshots proving I took the surveys but didnt get paid. Thier response? Nothing but gas lighting and giving me the run around. Ive seen alot of other people having the same issues as me, but has pinecone address the issues? No, and not even an email apologizing to panelists or trying to fix the website. If they dont fix how bad the site is im going to most likely be leaving them.
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