This is basically a poor drop shipping operation with a virtual address in the UK, the goods came from Pakistan and were not even correctly printed, and poor quality materials were used.It also took nearly 2 weeks to arrive when I was told 5 working days, this is not a professional operation it seems to me to be a 1 man operation with no fixed premises address, it's basically 1 guy with a phoneline and a computer somewhere, who has no control over the quality of the products that he is dropshipping and no knowledge of when or how they will arrive.
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