pioneer.eu

3.3
3.3 Based on 16 reviews

Air conditioner sales, service and annual maintenance...

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Bobbi Taylor
Customer support scam

Like many who bought one of their car stereos with Smart Sync I woke up one day to find Pioneer had ‘updated’ their app rendering my stereo useless, totally different to what I’d purchased and in some instances illegal to operate ( see all the reviews in the App Store ). Pioneer ‘customer support’ consists of a firmware link that actually leads you to an advert for a new stereo, an answer machine, ‘no reply’ emails and instructions on how I should get a PC, use Windows, download an update to a usb stick and ..... well the advice stops there. Pioneer won’t help Halfords so Halfords won’t help me. Trading Standards haven’t yet caught up with technology so it’s a write off. It seems these days a tech company can make something they sold you redundant and your only option is to buy a new one.

1
Date of experience: Jan 20, 2021

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