The grill I received was in poor condition with several damaged parts. Customer service claimed they don't replace cosmetic damage. I asked them to pick up the damaged grill for a refund, as it was their fault the item arrived damaged. They then told me I would have to pay for return shipping and a restocking fee. Eventually, they agreed to send me the damaged parts, but one door was worse than the original and a shelf was missing. Now they aren't responding to my emails. Avoid this seller for poor quality and customer service!
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