I won $2000 and tried to withdraw. When I couldn't withdraw more than $1000 live chat said because I was only a Level 1 player I couldn't withdraw more than $1000 in a 24 hour period. They say their t's&c's state the player levels are determined by how much you deposit meaning the more you deposit the more you are able to "withdraw". I have NEVER heard that. Anyway I try to withdraw as a bank transfer and go to verification to provide the necessary documentation and lo and behold there is a message stating "you do not need to verify your account". Now I know something is really shady because I have also NEVER seen that before either. So I continue with the withdrawal process and do a $1000 withdrawal then 24 hours later I attempt to do another $1000 withdrawal then sit and wait. Three business days later I get an email from pistolo casino stating the withdrawal had been declined. No other explanation (another red flag because there's usually always a reason given). So I go on live chat and get a bot(it said it was a real person however it mispelled words exactly the same as the previous 5 other "real people") saying my "payment provider" had declined the transaction so the funds had gone back to my casino account" which is a lie because I called my bank and they said no they hadn't recieved or declined any transactions. I also sent my bank an email with a screenshot showing the withdrawal detail information I provided and the bank said it was done properly on my end and they would not have declined the transaction. I ended up doing big bets and played the money down to nil and have blocked this scam casino. While I was waiting to get paid out I also checked trustpilot reviews and saw they were really bad so was hoping I wasn't going to get scammed too but yes I got scammed! GUYS DON'T TRUST THIS CASINO. IT'S A SCAM WEBSITE.
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