I recently made a Holiday book and ordered three copies. The copies came but two were dented due to the packaging not being sufficient. I had a few emails backwards and forwards with an offer to provide one free new book or a 20% discount on the next order, which I declined. I insisted I wanted two replacement books and they came through with it which I was very happy with. The actual book is nicely presented. Good quality and reasonably easy to do on your phone. Probably it would be easier to do on a laptop next time but mostly I was impressed with the communication and positive result of the issue about damage. I will certainly be using them again for my next Holiday photo book.
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