I placed an online order on a Tuesday evening. The very next morning, I received a call stating the product was unavailable due to 'inaccurate stock availability.' How is this possible in 2025 when everything is tracked? Did you just forget to reserve the item? Additionally, I was informed that I couldn't reuse my gift card for another online order, only for in-store or phone orders. This is quite surprising for a retailer that claims to be 'tech-savvy.' I normally avoid this place, and this experience has reinforced my decision.
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