SCAM!!! For the last two months and a half, we have been trying to fix their unprofessional mistakes - custom neon sign delivered broken AND not complying to the mock up we had agreed upon. They refuse to provide any sort of refund, claiming it's custom and non refundable. They've offered to make a new one but each mock up they email us carries another mistake while our file has all the information necessary for this project.Delays in answer, we need to insist for each response, they pretend they want to "resolve this in the best way" but keep refusing all the solutions we suggest - even for us to return them the broken original neon sign. We ended up returning the sign at our own expenses - 65£. This is the most unprofessional company that exists. If you want something precise and true to your design - beware and run away. They know all the legal tricks to trap you.
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