Plank and Beam has not replied to my email. As a result, their customer service is the worst I have ever experienced. Do not buy from Plank and Beam.I assembled the rustic full-size bed and it looks new overall. However, a few pieces of wood had minor damage when I received them. Also, a few of the screw holes made by the manufacturer was flawed, so the screw would not fit properly. Because of this, I drilled a new hole to attach the bed panel correctly and lightly sanded the area. The bed is fully assembled and stable, and the modification is minor. Additionally, Additionally, the middle bed panel did not have two supports, so I installed two support legs under the center panel to provide better stability. The bed is fully assembled, sturdy, and the modifications are minor. Overall, in my opinion, the product deserves about 3.5 out of 5 stars.
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