I ordered two consoles from Plank and Beam, but decided to return them because the console tops looked terrible and not like the photos on the website. I'm still trying to send them back even though the return will cost $85, but it's impossible to reach them by phone. I've tried three times only to wait 20 mins on hold then to be dropped/hung up on each time. By email, it's been equally frustrating as I'm told to print the pre-paid (by me) return labels that they never actually attach in the email. My guess is they're hoping I'll give up and keep their very subpar products. I will never buy from them again. Lesson learned the hard way.
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