plantx.uk

1.4
1.4 Based on 11 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Ezra Clark
Very poor customer support and dangerous packaging

The unfortunate experience as described below, happened last year but I could not give my feed back at the time. My experience with plantx was so poor that I decided I needed to warn potential customers.I tried to contact the company after receiving my order with very poor packaging supplied. Also the company advertised a temporary offer of discounted price which was not honoured as stated on the website. This constitutes an infringment of the Sales of Goods Act.Because of the poor packaging supplied, I found two jars broken and pieces of glass scattered at the bottom of the box, I was lucky I did not cut my hand when I was taking the jars out of the package.Further to this, I wanted the jars to be replaced but they were refunded instead, leaving me with poor value for money due to the expensive shipping cost.I can substantiate the facts I am reporting with emails and a screenshot taken of the discount offer not offered at the time of my order.

1
Date of experience: May 14, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More