The unfortunate experience as described below, happened last year but I could not give my feed back at the time. My experience with plantx was so poor that I decided I needed to warn potential customers.
I tried to contact the company after receiving my order with very poor packaging supplied. Also the company advertised a temporary offer of discounted price which was not honoured as stated on the website. This constitutes an infringment of the Sales of Goods Act.
Because of the poor packaging supplied, I found two jars broken and pieces of glass scattered at the bottom of the box, I was lucky I did not cut my hand when I was taking the jars out of the package.
Further to this, I wanted the jars to be replaced but they were refunded instead, leaving me with poor value for money due to the expensive shipping cost.
I can substantiate the facts I am reporting with emails and a screenshot taken of the discount offer not offered at the time of my order.
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