I put a one star review which was removed but replaced. I see it has gone again as have a number of other one star reviews that were there yesterday. I wasn't happy with their unprofessional way their ordering system worked. Offering me a free dessert then charging for it. I also think they should understand that they might get criticisms and not contact their customers, like they did me, and tell them off for upsetting their staff when I simply said they should test their systems. I have contacted the Daily Mail who are very interested that Trustpilot are removing critical reviews. Trustpilot are undermining their reputation.You were unable to resolve the problems because you refused to address them. I was told at first that I couldn't have 2 offers at the same time (free delivery and free dessert). Now you are saying that free delivery is standard. PLEASE stop phoning me up. I read more of your one star reviews and wouldn't have ordered from you had I read them first.
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