I order gifts from Amazon, I receive 500 Nespresso capsules for someone else in my village. The package had 2 addresses on it... I call them up and they promise they would come immediately to collect the wrong package and trace the right one, but after 3 calls retelling the same story from scratch nothing happens... The wrong package gets picked up after 4 days in the rain only after yelling at a Planzer driver who was passing by in our street by chance... Of course, still no trace of the right package, which I reordered from Amazon and received it reliably via Swiss Post... Don't ever use this company!
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