planzer-paket.ch

1.1
1.1 Based on 21 reviews

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Mina C.
Package did not arrive on two given dates and got damaged by being crammed into a small mailbox

I paid extra to get a package delivered on Thursday before Easter. I got a confirmation message from Planzer that my package would arrive on Thursday. At 4pm they emailed me to say that they couldn't deliver after all and that I would get my package on Tuesday instead! I called Planzer and they PROMISED me they would deliver my package on Saturday already. Nothing arrived on Saturday either! Package did eventually get delivered on Tuesday - not left in a safe place near the front door as per instructions, but crammed into a mailbox that is about 1/3 the size of the package and therefore damaging the package! Absolutely terrible service!

1
Date of experience: Apr 17, 2025

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