Products are great but the customer service leaves a lot to be desired. I had an issue with some liquid shampoo I bought which made my hair and my son’s look and feel awful, knotted and greasy. I emailed customer service and they sent me product information on a completely different solid shampoo saying that’s what can happen when you use plastic free products. I have used this type of product before and never had a problem. I asked how I could return the product and get a refund haven’t heard back from them.
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