Review Time
I preordered a game but they keep adding eta on the order. STOP ADDING ETA IF YOU DON'T HAVE THE PRODUCT. I could have gotten it from somewhere else but it is sold our everywhere. I would ask for a refund but oh yeah that's right they only give you store credit. Terrible place to preorder games
I suggest steering clear of purchasing digital codes from this platform. The code I received (which I attempted to use within 15 minutes of getting it) had already been redeemed. I reached out to the support team and now I'm on day 8 of correspondence with them. No refund or replacement code has been provided yet. I won't return to this platform for digital purchases and advise others to do the same!
I would recommend avoiding purchasing digital codes at Playasia. The code I received (and tried to use within 15 minutes of receiving) had already been claimed. I contacted Playasia support and I'm currently on day 8 of back and forth with them. No refund and no replacement code yet. I will not be back to Playasia for digital purchases and recommend you avoid them also!
One of the worst sites to deal with especially if you’re trying to download load a mc fee security security for Apple Mac .Which is not compatible with their download application. Further they will not refund your monies unless you follow their protocols.A complete farce.
IF I COULD POST ZERO STARS I WOULD...TWO WEEKS!TWO WEEKS YOU'VE HAD THE GAME BACK FOR AND I STILL HAVEN'T BEEN REFUNDED.LET'S LIST EVERYTHING YOU'VE DONE WRONG.AT SOME POINT THE GAME'S CONTENT CHANGED BUT YOU COULDN'T BE BOTHERED TELLING YOUR COSTUMER/S. SENT OUT A DIFFERENT GAME.TRIED TO GASLIGHT YOUR CUSTOMER THAT IT WASNT A DIFFERENT GAME.DENIED THAT IT WASNT A DIFFERENT GAME.DIDN'T BELIEVE YOUR CUSTOMER DESPITE MULTIPLE PIECES OF EVIDENCE THAT YOUR CUSTOMER HAD TO PROVIDE THEMSELVES. TOLD YOUR CUSTOMER THAT THEY HAD TO KEEP THE GAME BUT WOULD OFFER A COUPLE DOLLARS, PITTANCE REALLY, IN COMPENSATION.TRIED TO MAKE THE CUSTOMER PAY TO HAVE THE GAME RETURNED.TRIED TO GASLIGHT THE CUSTOMER THAT THEY HAD ALREADY PAID THE REFUND.HAD THE ITEM NOW FOR TWO WEEKS YET STILL HASN'T REFUNDED THE MONEY.
Playasia is one of the best stores on the internet for Asian video games, books, figures and other stuff. I've used them for over 10 years and they always deliver, great packing, great service, stuff that's hard to find anywhere else for fair prices. Thought I should leave a review since I've used them so much over the years.
I made a purchase from play-asia.com on November 2nd for two Kingston FURY Impact SO-DIMM, DDR5-5600, CL40-40-40 (32GB) modules. Today, I received an email from Ian, a representative of play-asia.com, stating that they could not fulfill my order due to a pricing issue with their supplier. According to Ian, the supplier's current offer is significantly higher than what I originally paid, which has led to the cancellation of my order.I find this situation extremely frustrating. The Australian Competition & Consumer Commission has guidelines regarding such matters, and it is unacceptable for the seller to cancel my purchase because of issues on their end. I paid the price that was clearly listed on your website, and it should be honored.This experience has left a very negative impression, and I regret that this was my first and potentially last purchase from your website.
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