Name: playbackbone.com
Telephone: 5034003165
Rating: 4.3

Katherine Parris Guest

Amazing product

Amazing product. My son loves to play on my phone, he is such a gamer, and this device to his experience to the next level. So easy to use, just give it a charge, and he was in his own world. It works for Android and IPhone. Will definitely be gifting to my nephews for Christmas.

Date of experience: Aug 30, 2025

Caleb Alcantara Guest

7 months ago

I honestly love this thing, however…

I honestly love this thing. I can stream The Sims 4 via Xbox which is very nice. HOWEVER, Backbone does not mention anywhere on the box that you need BackBone+ in order to play titles like The Sims 4, or even Ninja Gaiden. That information should be at the forefront of the product’s advertising.

Date of experience: Jul 09, 2025

Becky Elliott Guest

9 months ago

DO NOT WASTE YOUR MONEY

Bought this for £100 and after just over a year, it's completely unusable. The left stick and L1 button are permanently engaged, making games unplayable. Backbone refused to help because it's just out of warranty. For such an expensive product, I expected way better quality and support. Avoid!

Date of experience: May 10, 2025

Max Ayala Guest

1 year ago

Great company and superb customer…

Great company and superb customer service. Always professional and making sure they attended to all their customers needs.. appreciate the great service and products !

Date of experience: Feb 05, 2025

SAMI SALAHI Guest

1 year ago

Very good.

Very good.had an issue and i can tell that they really care about customers.thank again to Simon that treat my case.

Date of experience: Feb 01, 2025

Alex Guest

1 year ago

flexible support system!

I appreciate the response time and that I was offered a one time exception accompanied by my gratitude for supporting Backbone.

Date of experience: Jan 28, 2025

Rolando Moran Guest

1 year ago

Backbone offered a refurbished unit…

Backbone offered a refurbished unit despite my unit being out of warranty. They did something they didn’t have to and this is something great for a company to do to keep customers happy. A+ customer service.

Date of experience: Jan 24, 2025

Filipe Guest

1 year ago

Greedy business with overpriced products and shady practices

Ridiculously overpriced pieces of plastic with buttons and joysticks (€119.99 for regular version, €225.95 for Pro version).Requires hidden, overpriced subscription with hidden pricing (couldn't find it anywhere on their website, not even on the page where they claim "you can find the current list of prices", it lists no prices, I had to Google it to find out it's a ridiculous €49.99/year) to be fully utilized and used with anything other than a phone (!).Fake reviews.

Date of experience: Jan 22, 2025

LOULOU Guest

1 year ago

Great service from start to finish.

Purchase was smooth and quick delivery. I needed to return due to it being a duplicate gift, Lloyd in the customer service department was extremely helpful and dealt with my query efficiently. I would have no hesitation recommending this company.

Date of experience: Jan 17, 2025

Andrew Galvan Guest

1 year ago

Resolved a third party issue amazingly!!!

I purchased a backbone through a third party who offered a perk that was not received. Besides the backbone itself being the best purchase for easy play and great compatibility, backbone gave me the perk I was missing. Great product and amazing customer service!!!