scroll bar jumps all over the place they seem incapable of even listening to you sent in videos of the problem 4 weeks later asked me for videos of the problem I believe as a life the member service never really fixes a problem I have had 2 new routere tried 2 windows 10 and 2 windows 11 all the same I was told they had thousands of customers without that problem yet they sent me a 'does this help' message , and on the message it states it was written 7 years ago that being the case they know about the probem and seven years on dont help to fix it so I would definately advise anyone thinking of buying a life membership DONT, at least you can cancel a monthly sub, no matter what I have reported it never gets seen to, might as well not have 'report a problem' on the site because I really dont think they help at all apart from sending you a ' does this help message; NO IT DOES NOT HELP get a grip and serve your customers. ongoing problem unresolved for months
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