It's been two months without internet, and the support team remains completely ineffective. Calling for assistance results in long waits, often over an hour, only to experience dropped calls and no updates. When the internet is operational, it disconnects frequently. It's amusing how billing is processed quickly, while actual support seems to lack any urgency. There are constant reminders for payment, yet no effort to resolve the issues with the service they are charging for. The company sends out full bills for subpar service. Improvements are needed.
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