This was an application for a government interest-free loan for solar battery/panels, so I understand that some challenges I faced were due to the restrictions imposed by the government. However, as someone who isn't very familiar with computers, I would have appreciated a detailed list of the specific information needed beforehand. This could have saved me a lot of trouble. It took me over 4 hours to complete the application. I spoke to a representative about another issue, and she was very helpful and understanding.
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