Very disappointed with my second experience buying plants from PLNTS.Two plants arrived in a terrible condition: the leaves were rotten, covered in spots everywhere. It has now been two days and my Monstera is barely holding on — I doubt it will survive the week.I was not refunded anything, and it’s impossible to have a proper conversation with competent customer service staff. This is completely unacceptable.The rest of my plants were in good condition, but one plant looked nothing like the picture on the website — almost no leaves, it looked like an S-size plant.
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